5. How Do I Get Access to Webinars, Online Meetings & The Members Facebook Group?

Once your membership subscription has been processed, your email address will automatically be registered for our online sessions. These are typically provided via a Zoom live webinar or meeting. We understand members will not be able to attend every session, so each webinar/meeting is recorded and uploaded to our Private Members Facebook Group, within approximately 24 hours. Upon initial registration you should automatically receive:

1) A Zoom webinar email confirmation for each webinar or meeting to which you have been registered, including:
a) Monday Lunchtime Webinar (each Monday 12.30 – 1.15pm )
b) Daily Nudge (Tuesdays, Wednesdays, Thursdays and Fridays 12.30 – 12.45pm)
c) Mid-Week Maintenance (Wednesdays 8.00 – 8.45pm)
d) Bi-monthly “Smash It” Sessions (times will vary between Sundays and Monday evenings)

2) The Zoom confirmation contains a hyperlink to the Calendar invitation which must be clicked to add the recurring appointment to your calendar.

3) For your privacy, each Zoom webinar invite includes a private hyperlink (with embedded password) unique to each member. Alternatively, Members may choose to log in with the Zoom Webinar/Meeting ID and Password. Session ID’s and Passwords are contained within BOTH the registration confirmation and the webinar invitation.

4) Members do NOT need to log into Zoom with an authenticated Zoom user account. The Meeting ID and Password is sufficient and hosts will be moderating the list of attendees to ensure ONLY members are able to participate.

5) If you are having technical issues joining via computer audio, feel free to dial in via the Zoom Phone Dial-In details which include a discrete numerical Dial-In password.

6) Once you have followed the link to the Facebook Group, you need to submit a request to be admitted. This should usually be approved within just a few hours.

IMPORTANT: Please email [email protected] if you are having any technical issues, ensuring you have first carefully reviewed these FAQ’s. Our Members Facebook Group is not the right forum to report or respond to technical issues, which are best managed by the technical brains in our IT Support team. IT issues can be stressful, so please note, any posts reporting technical issues in the Facebook Group will be moderated.